Little Otter Health / Onboarding, Checkup, Care Den (2022)

Game changing the pediatric mental health space

Here's an understatement: raising kids isn’t easy. Finding the support you need when challenges arise is even harder. Little Otter Health already had an incredible, supportive care team -- but were looking for someone to design an on-boarding flow that set everyone up for success.

Being the first design hire meant figuring out on-boarding, the patient intake process, and an intuitive dashboard, all while being deliberate in the research/data/problem-focused design process precedents I was establishing. My work included designing assessments that helped parents understand their child's distinct strengths, using brand, copy, motion in support of a calm, trust-building experience.. and, most important of all, contributing to a lot of otter puns.

Want to see how it ended up? See the mobile app here and more about Little Otter Health here!

 

My Role

Sole product design lead

  • Collaboration, Research, Strategy and Decision Making, Interaction Design, IA, Wireframing, Prototyping, Usability Testing, Copy

The Team

1 Product Manager
1 Product Designer
4 Engineers

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Malu, a Meal Planning App (mobile app)